One of the hardest skills project managers must develop is learning to say no without damaging trust, credibility, or relationships.
In this lesson, you will learn:
- Why project managers struggle to say "no"
- When a PM should say "no"
- Things to keep in mind when saying "no"
- 4 effective ways to say no with examples
- The long term effects of saying "no"
PDU/CEU Eligible: 0.25