Saying "No" Without Damaging Relationships

One of the hardest skills project managers must develop is learning to say no without damaging trust, credibility, or relationships. In this lesson, you will learn: - Why project managers struggle to say "no" - When a PM should say "no" - Things to keep in mind when saying "no" - 4 effective ways to say no with examples - The long term effects of saying "no" PDU/CEU Eligible: 0.25